| Quality Policy |
Objectives |
Indicators |
| Ensure the results which allow the internal development and the company’s stability before and within the market. |
Promote the company’s development, ensuring stability to the share-holders and employees. |
- Productivity
- Handling
- Levels of market share participation
|
| Make sure that clients satisfaction is totally achieved |
To attend all the clients expectancies, always seeking for efficient and effective solutions for whatever problems which might be arising along the way. |
- Levels of clients satisfactio
- Levels of visits
|
| Contínuos improvement of the rended services through the professional upgrade of the company’s employees |
Have and keep na integrated professional selected team, fully commited, motivated and technically capable to perform their each and every functions with excellency. |
- Training and upgrading the employees professional capabality
|
| Ensuring the security, wellare and local enviroment preservation |
Constant seek for the improvement of life quality |
- Massive training of the employees as far as the utilization of the Individual Protection Equipment is concerned
- Orientation around the health, welfare and life qulity
- CETESB’s reporting
|